Product Ideas Pitch Portal
| Product value score | 3 |
| Is there a hard deadline associated with this project? (If yes, select the date) (Optional) | Aug 31, 2026 |
| Business Priority (Optional) | Awareness |
| Values | Accessibility, Equity, Public Service |
|
State your hypothesis, tying your project back to the impact it might have.
The Development and Finance team are working to route donations that come in via USPS to the 7140 S Macadam Ave address to a secure "Lock Box" for direct processing at US Bank. The more donations that go straight to the secure box, the less have to be routed manually from the headquarters location to US Bank. |
|
|
Which metrics would you use to track the success of this project? We will use this as the foundation of our experiment design. (Optional)
Less donation mail received at 7140 S Macadam |
|
|
What problem are we trying to solve for our communities with this experiment? How might it help us better serve them?
OPB and KMHD need to ensure that mailed donations are received in a secure and efficient manner. Therefore, we need to add our secure PO Box to places on the two sites where donors may mail in donations. |
|
|
Lay out the potential project steps to the best of your ability, including key teams that would need to be consulted. This is your best knowledge of the systems, tools and lift that would be required.
Wherever the address is stated on the OPB or KMHD web sites, include an address for donations PO Box 4373 Portland, OR 97208-4373 |
|
| Effort (scale of 1-lowest to 4-highest) | 2 |
| Urgency (scale of 1-lowest to 4-highest) | 2 |
| Business Impact (scale of 1-lowest to 4-highest) | 2 |
| Cost (scale of 1-lowest to 4-highest) | 1 |
The address is at the very bottom of our giving form. People might click on "Donate Now" first as they search our site for an address for mailing a check, but I'm wary of encouraging paper gifts on that page or interfering with someone submitting the form. The PO Box is currently listed on https://www.opb.org/support/ but not on https://www.opb.org/support/ways-to-give/. We should also look at how this info shows up when doing an online search.