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Product Ideas Pitch Portal
Status Needs review
Created by Margaux Maxwell
Created on May 20, 2024

Decide key organizational product metrics

No description provided
Project Lifecycle Status Implementation
Product value score
5
Business Priority (Optional) Retention
Values Pursuit of Truth, Accessibility, Equity, Curiosity, Public Service
State your hypothesis, tying your project back to the impact it might have.

Defining key organizational product metrics for ongoing monitoring will enable better alignment of strategic objectives with operational activities and facilitate data-driven decision-making within product. By establishing clear and measurable metrics, we anticipate improved visibility into organizational performance, enhanced accountability, and the ability to identify areas for optimization and growth. This project will support various business goals, including audience engagement, revenue generation, and operational efficiency, by providing actionable insights to guide strategic initiatives.

Which metrics would you use to track the success of this project? We will use this as the foundation of our experiment design. (Optional)
  • Adoption rate of key metrics across departments

  • Alignment of key metrics with organizational goals and objectives

  • Impact on decision-making processes and outcomes

  • Improvement in organizational performance indicators over time

What problem are we trying to solve for our communities with this experiment? How might it help us better serve them?

Without defined key metrics, it's challenging to assess the effectiveness of the products in meeting user needs, driving engagement, and delivering value. This research helps to establish a framework for tracking and evaluating the success of the products over time, ensuring out insights are actionable as we attempt to meet the evolving needs and expectations of users.

Lay out the potential project steps to the best of your ability, including key teams that would need to be consulted. This is your best knowledge of the systems, tools and lift that would be required.

Build draft dashboard based on identified metrics.


Engage stakeholders and key departments: Engage relevant stakeholders across departments to gather input on key areas of focus for organizational measurement, including types of data, frequency of collection, and usability for decision-making.


Review organizational goals and objectives: Assess the organization's strategic goals and objectives to ensure alignment with the identified metrics and prioritize areas of focus.


Evaluate data availability and quality: Review existing data sources and systems to assess the availability and quality of data needed to measure the identified metrics effectively.


Develop reporting framework: Establish a reporting framework for tracking and monitoring the identified metrics on an ongoing basis, including frequency of reporting, visualization, and distribution channels.


Implement data collection and reporting tools: Implement appropriate tools and systems for collecting, analyzing, and reporting on the key organizational metrics, ensuring data accuracy, reliability, and accessibility.


Train staff on metric usage: Provide training and support to staff members on how to interpret and use the identified metrics to inform product decision-making, testing frameworks and prioritization.


Monitor and evaluate performance: Continuously monitor and evaluate organizational performance against the identified metrics, collecting feedback from stakeholders and adjusting strategies as needed.

Effort (scale of 1-lowest to 4-highest) 2
Urgency (scale of 1-lowest to 4-highest) 3
Business Impact (scale of 1-lowest to 4-highest) 4
Cost (scale of 1-lowest to 4-highest) 2
Alignment with Values (scale of 1-lowest to 4-highest) 4
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